Contact information
Contact Us
We’re here to help! Whether you have questions about our services, need technical support, or want to provide feedback, feel free to reach out to us. Our team is available to assist you with any inquiries or issues you may have.
General Inquiries
For general questions about AI-SNS.IO chatbot services, partnerships, or media inquiries, please contact us at:
- Email: info@ai-sns.io
Customer Support
If you are experiencing issues with our chatbot services, need help setting up your account, or have questions about your subscription, our support team is ready to assist you. You can contact us via:
- Support Email: support@ai-sns.io
- (Available Monday - Friday, 9 AM - 5 PM [JST])
-
Live Chat: On Website
Billing & Payments
For questions related to billing, payment methods, or refunds, please contact our billing department:
- Billing Email: billing@ai-sns.io
Technical Support
If you encounter technical issues with the chatbot platform, integrations, or performance, our technical support team is here to help:
- Technical Support Email: techsupport@ai-sns.io
Business Hours
- Monday - Friday: 9:00 AM – 6:00 PM [JST]
- Saturday - Sunday: Closed
Social Media
Stay connected with us on social media for the latest updates, tips, and news about AI-SNS.IO chatbot services:
- Facebook:
- Twitter:
- LinkedIn:
Mailing Address
For written correspondence, you can reach us at:
-
Freeborn Inc.
Esaka Crystal Bldg. 3F, 11-39 Toyotsu-cho,
Osaka Pref 564-0051
Japan
Frequently Asked Questions (FAQ)
Before contacting support, be sure to check our [FAQ Page] for answers to common questions and troubleshooting tips.