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contact@ai-sns.ioOsaka, JP

AI agent

Email chat bot: AI auto-replies to customer email

This bot answers your customers’ emails for you, in your own words and style.

$99.00 / month
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7-day free trial No code setup
  • Automated replies to customer email — It writes and sends answers to common emails.
  • Your templates and tone — It uses email templates you can change, so replies sound like you.
  • Ticketing system integration — It can connect to your ticketing system (the tool your team uses to track support requests).

$99 per month · 7-day free trial · no code · More details below

What the Email chat bot does

Automated replies to customer email

It writes and sends answers to common emails.

Your templates and tone

It uses email templates you can change, so replies sound like you.

Ticketing system integration

It can connect to your ticketing system (the tool your team uses to track support requests).

Follow-ups and lead nurturing

It sends personal follow-up emails to people who showed interest.

Order tracking and appointment workflows

It handles onboarding, order tracking and appointment emails step by step.

Multiple languages

It can reply in your customer’s language.

How it works on Email

Four simple steps:

  1. Connect — Link your Email account and point the bot at your website or documents, so it learns your business.
  2. Customize — Choose how it talks, and tell it in plain words when to hand a chat to a person.
  3. Embed — Switch it on in the channel. You do not need to write any code.
  4. Integrate — If you like, connect your catalog, calendar or CRM (the software that keeps your customer list).

Hand off to your team

When a question needs a person, the bot passes the chat to your team. You decide when, in plain words — for example “if someone asks for a refund, hand it to a person”.

It can go to a live chat or become a helpdesk ticket (a support request in your help tool). See how handoff works in AI SNS CHAT.

Price: $99 per month, 7-day free trial

The Email chat bot costs $99 per month. Try it free for 7 days first; you do not need a credit card to start.

No-code setup

We train the agent for you. You do not write code.

Handoff to your team

Tricky chats go to a person, by live chat or a helpdesk ticket.

Works with your tools

Connect the tools you already use, if you want to.

Works with your tools

Tools listed on AI-SNS.IO include Slack, LINE WORKS, Chatwork, Notion, Stripe, Zapier, Zendesk, Make, Salesforce, Cal.com, Calendly, WhatsApp, Messenger, Microsoft Teams, Shopify, HubSpot.

Questions and answers

Can AI auto-reply to customer emails?

Yes. The email chat bot replies to customer emails automatically, using templates and a tone you choose.

Does the email chat bot work with my ticketing system?

It can integrate with a ticketing system, so support requests are tracked in one place.

How much does the email chat bot cost?

$99 per month, with a 7-day free trial. You do not need a credit card to start.

Does it escalate emails to a person?

Yes. When an email needs a person, the bot passes it to your team.

Is there a free trial?

Yes. There is a 7-day free trial, and you do not need a credit card to start.

Related pages

Who makes it

AI-SNS.IO is run by Freeborn Inc. (株式会社フリーボーン), Esaka Crystal Bldg. 3F, 11-39 Toyotsu-cho, Suita, Osaka 564-0051, Japan. Contact: Yoshihide Someya, contact@ai-sns.io, +81-70-9174-6939. PrivacyMark Registration No. 20002676.

Start the 7-day free trial — Email chat bot, $99/month

No credit card needed to start. You can add it to your cart above, too.

Start the 7-day free trial — Email chat bot, $99/month